At Vada Spa, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, book services, or interact with us online or in person. By using our site and services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you book services, purchase products, or contact us.
- Service Information: details about your bookings, treatments, and preferences.
- Technical Data: including your IP address, browser type, device information, and browsing behavior on our website.
- Communications: records of your interactions with us, such as emails, chat messages, and customer support requests.
2. How We Use Your Information
We use your information to:
- Provide and manage appointments, treatments, and spa services.
- Process payments and send confirmations or receipts.
- Improve our website, services, and customer experience.
- Send marketing communications, promotions, and updates (you may opt out anytime).
- Maintain security, prevent fraud, and comply with legal obligations.
3. Sharing Your Information
We respect your privacy. We do not sell your personal information. We may share your data only with:
- Service providers: (e.g., payment processors, scheduling platforms, IT support) who help us operate our business.
- Legal authorities: if required by law or to protect our rights, safety, and property.
- Business partners: in limited cases, with your consent, for co-branded promotions or wellness offers.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Analyze traffic and improve performance.
- Deliver relevant ads and promotions.
You can control cookie settings through your browser. Disabling cookies may affect site functionality.
5. Data Security
We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is completely secure.
6. Your Privacy Rights
Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:
- Accessing the data we hold about you.
- Requesting corrections or deletion.
- Opting out of marketing communications.
To exercise your rights, please contact us at: info@vadaspa.com
7. Children’s Privacy
Our services are not directed to children under 13 (or the age required by local law). We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. Please review periodically.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Vada Spa
364 6th Avenue, New York, NY 10011
Email: info@vadaspa.com
Phone: 212-206-1572